PRIVACY POLICY

1. Introduction

Welcome to Saral Pooja.

At Saral Pooja, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application, website, or any services provided through our platform. We believe that you should always know what information we collect, why we collect it, and how it is used.

By creating an account, accessing our platform, booking a religious service, making a payment, or using any feature of Saral Pooja, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, you should stop using our Services.

Saral Pooja is a digital platform that connects users with verified pandits and religious service providers for pujas, rituals, temple services, spiritual consultations, and other devotional services. To provide these services efficiently and securely, we need to collect certain information from our users. We collect only the information that is necessary to operate our platform, fulfill bookings, improve our services, comply with legal requirements, and provide customer support.

Your trust is important to us. We do not sell your personal information to anyone. We collect information only for legitimate business purposes and take reasonable security measures to protect it from unauthorized access, misuse, alteration, or disclosure.

This Privacy Policy applies to all users of Saral Pooja, including visitors, registered users, customers, pandits, and anyone who interacts with our platform. It applies whether you use our Android application, iOS application, website, customer support channels, WhatsApp support, email, or any other official communication channel operated by Saral Pooja.

From time to time, we may update this Privacy Policy to reflect changes in our services, legal requirements, or technology. Whenever we make significant changes, we will update the "Last Updated" date shown at the beginning of this document. Continued use of the platform after such updates means you accept the revised Privacy Policy.

2. Definitions

For the purpose of this Privacy Policy, the following terms have the meanings described below.

"Saral Pooja," "Company," "we," "our," and "us" refer to the owner and operator of the Saral Pooja platform and all related services.

"User," "you," and "your" refer to any individual who visits, registers, accesses, or uses the Saral Pooja platform or any of its services.

"Platform" means the Saral Pooja mobile application, website, customer support channels, and all digital services provided by the Company.

"Personal Information" means any information that can identify you directly or indirectly. This may include your name, phone number, email address, address, booking information, payment details, device information, or any other information you provide while using our Services.

"Services" means all products and services offered through the Saral Pooja platform, including puja booking, pandit booking, temple services, online consultations, devotional content, donations (where available), customer support, and any future services introduced by the Company.

"Processing" means any action performed on your Personal Information, such as collecting, storing, organizing, using, updating, sharing, or deleting it.

"Third Party" means any individual or organization other than you or Saral Pooja. This may include payment gateways, cloud hosting providers, analytics providers, logistics partners, and government authorities where required by law.

3. Scope of this Privacy Policy

This Privacy Policy applies to all information collected by Saral Pooja through its website, mobile applications, customer support channels, email communications, WhatsApp support, social media pages, and other official communication channels.

It also applies when you:

• Create an account.
• Book a puja or religious service.
• Contact customer support.
• Make a payment.
• Participate in surveys or promotional campaigns.
• Browse our website or mobile application.
• Communicate with us through email, WhatsApp, or phone.
• Use any feature or service offered by Saral Pooja.

This Privacy Policy does not apply to websites, applications, or services operated by third parties, even if they are linked from our platform. We encourage you to review the privacy policies of those third parties before sharing your information with them.

4. Our Commitment to Your Privacy

Protecting your personal information is one of our priorities. We are committed to collecting only the information that is necessary to provide our services, keeping that information secure, and using it responsibly.

We do not collect unnecessary personal information, and we do not use your information for purposes unrelated to the services we provide unless you have given your consent or we are required to do so by law.

Whenever possible, we use secure technologies and industry-standard practices to safeguard your information. While no online service can guarantee absolute security, we continuously work to improve our systems and processes to reduce risks and protect your data.

We also encourage users to help protect their own information by keeping account credentials confidential, using strong passwords where applicable, and reporting any suspected unauthorized activity to our support team immediately.

5. Information We Collect

To provide our Services efficiently and securely, Saral Pooja collects certain information from users. The type of information we collect depends on how you use our Platform and the services you request. We collect only the information that is reasonably necessary to operate our business, process bookings, provide customer support, comply with legal obligations, and improve the overall user experience.

Personal Information

When you register an account or use our Services, we may collect personal information such as your full name, mobile number, email address, profile photograph (if you choose to upload one), date of birth (where voluntarily provided), gender (optional), preferred language, and other profile details that you choose to share with us. Some information is required to create and manage your account, while other information is optional and is collected only if you decide to provide it.

Contact Information

To communicate with you regarding your bookings, payments, account activity, and customer support requests, we may collect your mobile number and email address. We may use these details to send one-time passwords (OTPs), booking confirmations, reminders, invoices, service updates, security notifications, and responses to your support requests.

Address Information

If you book a home puja, request delivery of prasad or religious items, or use any service that requires a physical location, we may collect your residential or delivery address. This may include your house or apartment number, street name, landmark, city, district, state, postal code, and country. This information is used only to provide the requested service and maintain accurate transaction records.

Religious Information

Certain services available on Saral Pooja may require information that is traditionally used in Hindu religious practices. Depending on the service you choose, you may voluntarily provide details such as your gotra, rashi, nakshatra, date of birth, time of birth, place of birth, preferred deity, names of family members participating in a ceremony, or other relevant information. This information is requested only when it is necessary to perform the religious service you have selected. You are not required to provide such information unless it is relevant to your booking.

Booking Information

Whenever you book a puja, pandit, temple service, consultation, or any other service through our Platform, we collect information related to that booking. This may include the type of service requested, preferred date and time, venue, special instructions, number of participants, booking status, booking history, and communication records associated with that booking. We use this information to coordinate with service providers, manage your booking, send updates, and provide customer support.

Payment Information

When you make a payment through Saral Pooja, your transaction is processed securely through authorized payment gateways. We may receive information such as transaction ID, payment status, payment method, invoice details, refund status, booking amount, taxes, and payment timestamps. We do not store your complete debit card number, credit card number, CVV, UPI PIN, internet banking password, or any other sensitive payment authentication credentials. These details are handled directly by the payment service provider in accordance with its own security standards and privacy practices.

Customer Support Information

If you contact our customer support team by phone, email, WhatsApp, live chat, or any other communication channel, we may collect the information you choose to share with us. This may include your queries, complaints, feedback, suggestions, documents, images, or other materials required to resolve your request. We may also maintain records of our communications with you to improve service quality, resolve disputes, and comply with legal obligations.

Device Information

When you use the Platform, certain technical information is collected automatically from your device. This may include your device model, operating system, browser type, application version, device identifiers, IP address, language settings, time zone, network information, crash reports, and other technical information required to ensure the proper functioning and security of our Platform.

Usage Information

We may collect information about how you interact with the Platform. This includes pages viewed, features used, searches performed, booking history, time spent on different sections of the application, click patterns, navigation behavior, and general usage statistics. This information helps us understand how users interact with our Services so that we can improve performance, introduce new features, and provide a better user experience.

Location Information

If you allow location access on your device, Saral Pooja may collect your approximate or precise location. This information helps us identify nearby temples or verified pandits, determine service availability, provide home services, improve search results, and offer location-based features. You can disable location access at any time through your device settings, although doing so may affect certain features of the Platform.

Camera, Microphone, and Photo Gallery

Some features of the Platform may request permission to access your device's camera, microphone, or photo gallery. These permissions are requested only when necessary for a specific feature, such as uploading a profile picture, sharing documents with customer support, or submitting images related to a booking or complaint. We access these features only after obtaining your permission, and you may withdraw such permissions at any time through your device settings.

Information from Third Parties

In certain situations, we may receive information about you from trusted third parties. This may include payment confirmation from payment gateways, delivery updates from logistics partners, verification information from service providers, or technical reports from analytics providers. We process such information only for lawful purposes related to the Services offered by Saral Pooja and in accordance with this Privacy Policy.

Information You Choose Not to Provide

Providing certain information is optional. However, if you choose not to provide information that is necessary for a particular service, we may be unable to create your account, process your booking, complete your transaction, verify your identity where required, or provide the requested service. We will always try to inform you when specific information is necessary and explain why it is required.

Accuracy of Information

You are responsible for ensuring that the information you provide to Saral Pooja is accurate, complete, and up to date. If your contact details or other important information changes, you should update your account or notify us so that we can continue to provide our Services effectively. Saral Pooja is not responsible for any issues, delays, or losses resulting from incorrect or outdated information provided by you.

6. How We Collect Your Information

Saral Pooja collects information in different ways depending on how you interact with our Platform. Some information is provided directly by you, while other information is collected automatically through your device or generated during your use of our Services. We collect information only for legitimate business purposes and only to the extent necessary to provide, improve, and secure our Services.

Information You Provide Directly

Most of the information we collect comes directly from you. When you create an account, book a puja, contact customer support, submit feedback, participate in promotions, upload documents or images, or communicate with us through our official channels, you voluntarily provide certain information. We use this information only for the purpose for which it was collected unless otherwise permitted by law or described in this Privacy Policy.

Information Collected Automatically

When you use our mobile application or website, certain technical information is collected automatically. This may include your IP address, device type, operating system, browser details, app version, language preference, pages visited, session duration, click patterns, and error reports. This information helps us understand how users interact with the Platform, identify technical issues, improve performance, and enhance security.

Information Generated During Bookings

Every time you book a service through Saral Pooja, additional information is generated as part of that transaction. This may include booking details, payment status, communication with the assigned pandit or customer support, service completion status, cancellation details, refund requests, and feedback submitted after the service. This information helps us manage bookings, resolve disputes, maintain service quality, and improve future user experiences.

Information Through Device Permissions

Some features of the Platform require access to specific device permissions. For example, if you upload a profile picture or share an image with customer support, the application may request access to your camera or photo gallery. If you choose to use location-based features, we may request access to your device's location. These permissions are always requested through your device, and you remain in control of granting or withdrawing them at any time through your device settings.

Information from Cookies and Similar Technologies

When you visit our website or use certain features of our Platform, we may use cookies and similar technologies to recognize your device, remember your preferences, improve website performance, understand user behavior, and provide a better browsing experience. Additional information about our use of cookies is provided later in this Privacy Policy.

Information from Third-Party Service Providers

We may receive information from trusted service providers that help us operate our Platform. For example, payment gateways may notify us whether a payment has been completed successfully, analytics providers may provide reports about application performance, and cloud hosting providers may process technical logs required to maintain our systems. We use this information only to support the Services offered through Saral Pooja.

Information Through Customer Support

If you contact our support team through phone calls, WhatsApp, email, live chat, or other official communication channels, we may collect information related to your request. This may include your messages, attachments, screenshots, call records where legally permitted, and other information necessary to resolve your issue efficiently. These records also help us improve the quality of our customer support.

7. How We Use Your Information

The information collected by Saral Pooja is used to provide reliable, secure, and efficient Services. We use your information only for lawful business purposes and only where necessary to fulfill our responsibilities to you or comply with applicable laws.

To Create and Manage Your Account

We use your information to register your account, verify your identity where necessary, maintain your profile, manage your preferences, and provide access to the features available on the Platform.

To Process Bookings

Your information is used to confirm bookings, assign verified pandits or service providers, coordinate appointments, communicate booking updates, and ensure that the requested religious services are delivered successfully.

To Process Payments and Refunds

Payment-related information is used to process transactions, generate invoices, maintain financial records, verify successful payments, and process eligible refunds. Sensitive payment credentials are handled securely by authorized payment partners and are not stored by Saral Pooja.

To Provide Customer Support

We use your information to respond to questions, resolve complaints, investigate technical issues, process service requests, and improve the quality of customer support. Maintaining communication records also helps us resolve future disputes more effectively.

To Improve Our Services

Understanding how users interact with our Platform helps us improve existing features, develop new services, enhance application performance, fix technical issues, and provide a smoother overall user experience.

To Personalize Your Experience

Where appropriate, we may use your information to recommend relevant services, remember your preferences, display recently viewed bookings, suggest nearby temples or available pandits, and customize certain features based on your previous interactions with the Platform.

To Send Important Communications

We may contact you regarding booking confirmations, payment receipts, reminders, security alerts, account verification, updates to our policies, maintenance notices, customer support responses, and other information that is necessary for your use of the Platform.

Promotional Communications

With your consent or where permitted by applicable law, we may send information about new services, special offers, discounts, festive campaigns, devotional content, referral programs, or promotional events. You may unsubscribe from promotional communications at any time by following the instructions included in the message or by contacting our customer support.

To Prevent Fraud and Protect the Platform

Your information may be used to detect suspicious activities, prevent fraudulent transactions, investigate unauthorized access, enforce our Terms and Conditions, protect the rights of our users, and maintain the security and integrity of the Platform.

To Comply with Legal Obligations

In certain situations, we may process your information to comply with applicable laws, government regulations, court orders, law enforcement requests, tax requirements, accounting obligations, or other legal responsibilities imposed on Saral Pooja.

To Resolve Disputes

If a dispute arises regarding a booking, payment, refund, or any other service, we may use relevant information to investigate the matter, communicate with the parties involved, and reach a fair resolution.

Business Operations

Your information may also be used for internal business purposes such as auditing, financial reporting, quality assurance, employee training, risk management, analytics, business planning, and maintaining the overall efficiency of our operations.

Research and Service Improvement

We may analyze aggregated or anonymized information to understand user trends, improve service quality, evaluate new features, and make informed business decisions. Such information does not identify individual users.

Legal Protection

We may use your information where necessary to establish, exercise, or defend legal claims, protect the rights and property of Saral Pooja, ensure the safety of our users, or prevent misuse of the Platform.

Your Privacy Matters

Saral Pooja will use your personal information only for the purposes described in this Privacy Policy or for other compatible purposes permitted by applicable law. We will not use your personal information for unrelated purposes without informing you or obtaining your consent where required.

8. How We Share Your Information

Saral Pooja respects your privacy and does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, to provide our Services efficiently, we may share certain information with trusted partners and service providers only when it is necessary to operate the Platform, complete your booking, comply with legal obligations, or protect the rights and safety of our users.

We ensure that any third party receiving your information is expected to protect it appropriately and use it only for the purpose for which it was shared.

With Verified Pandits and Service Providers

When you book a puja, consultation, or any other religious service, we may share the information necessary to complete your booking with the assigned pandit or service provider. This may include your name, contact number, booking details, service location, preferred date and time, and any special instructions you have provided. Only the information required to deliver the requested service is shared.

With Payment Service Providers

To process payments securely, Saral Pooja works with trusted payment gateways and financial service providers. These providers process your payment information on our behalf and confirm whether a transaction has been completed successfully. We receive only the information required to verify the transaction and maintain our records. Your sensitive payment credentials, such as card numbers, CVV, UPI PIN, or banking passwords, are handled directly by the payment provider and are not stored by Saral Pooja.

With Cloud Hosting and Technology Providers

Our Platform relies on cloud hosting, data storage, communication services, and other technical infrastructure provided by trusted third-party partners. These service providers may process or store your information solely for the purpose of operating, maintaining, and securing the Platform. They are contractually required to maintain appropriate safeguards for the information they process.

With Customer Support Partners

If customer support services are provided through external communication platforms, helpdesk software, or call management systems, your information may be processed through those systems to help us respond to your requests, resolve complaints, and improve service quality.

With Analytics Providers

We may use trusted analytics providers to understand how users interact with our Platform. These providers help us measure application performance, identify technical issues, analyze usage trends, and improve user experience. Analytics information is generally collected in a manner that does not directly identify individual users unless necessary for security or troubleshooting.

With Marketing and Communication Providers

If you have agreed to receive promotional communications, we may use third-party communication platforms to send emails, SMS messages, WhatsApp notifications, or push notifications regarding offers, service updates, festivals, or new features. These providers process your contact information only for delivering communications on our behalf.

During Business Transactions

If Saral Pooja undergoes a merger, acquisition, restructuring, investment, sale of assets, or similar business transaction, user information may be transferred as part of that process. In such cases, we will take reasonable steps to ensure that your information continues to be protected under privacy standards that are substantially similar to those described in this Privacy Policy.

To Comply with Legal Requirements

We may disclose your information if required by applicable law, court order, government authority, regulatory agency, law enforcement body, or any other legal process. We may also disclose information where necessary to investigate fraud, enforce our legal rights, protect public safety, or comply with legal obligations.

With Your Consent

In situations where your information needs to be shared for purposes not described in this Privacy Policy, we will request your consent whenever required by applicable law. You remain free to decline such requests, although doing so may limit the availability of certain features or services.

9. Third-Party Services

Saral Pooja uses various third-party services to operate efficiently and provide a secure and reliable user experience. These third-party providers perform specific functions on our behalf and are permitted to process your information only to the extent necessary for those functions.

Depending on the services you use, these third parties may include payment gateways, cloud hosting providers, analytics platforms, notification service providers, SMS and email service providers, customer support software, mapping and location service providers, and other technology partners.

Each third-party provider operates under its own privacy policy and security practices. While we carefully select trusted partners, Saral Pooja is not responsible for the privacy practices, content, or policies of independent third-party websites, applications, or services that are not owned or controlled by us.

Our Platform may also contain links to third-party websites or applications for your convenience. If you choose to visit those websites or use those services, your interactions will be governed by their own terms and privacy policies. We encourage you to review those policies before sharing any personal information with them.

Whenever reasonably possible, we work only with service providers that maintain appropriate security measures and comply with applicable data protection laws.

10. Cookies and Similar Technologies

Our website and certain features of our Platform may use cookies and similar technologies to improve functionality, enhance user experience, understand user behavior, and maintain security.

Cookies are small text files that are stored on your device when you visit a website. They help remember your preferences, recognize returning users, improve website performance, and provide a smoother browsing experience.

Saral Pooja may use cookies for purposes such as keeping you signed in, remembering your language preferences, maintaining session security, measuring website traffic, understanding user interactions, and improving the performance of our Services.

In addition to cookies, we may use similar technologies such as web beacons, pixels, software development kits (SDKs), or local storage where appropriate. These technologies help us analyze application performance, measure the effectiveness of communications, and improve our Platform.

Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect the functionality of certain features and may prevent some parts of the Platform from working properly.

We do not use cookies to collect sensitive personal information without your knowledge. Any use of cookies is intended to support the operation, security, and improvement of our Services.

11. Data Security

Saral Pooja takes the security of your personal information seriously. We implement reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Our security measures may include secure servers, encrypted communication channels, access controls, authentication mechanisms, regular system monitoring, security updates, and restricted access to personal information. Only authorized employees, contractors, or service providers who need access to your information to perform their duties are permitted to access it.

Although we strive to protect your information using industry-standard security practices, no method of transmitting information over the internet or storing electronic data is completely secure. Therefore, while we work continuously to safeguard your information, we cannot guarantee absolute security. Users should also take reasonable precautions, such as protecting their account credentials, avoiding sharing OTPs, and reporting any suspicious activity immediately.

If we become aware of a security incident that may affect your personal information, we will take appropriate steps to investigate the incident, reduce its impact, and notify affected users where required by applicable law.

12. Data Retention

Saral Pooja retains your personal information only for as long as it is necessary to provide our Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.

The length of time we retain information depends on the type of information and the purpose for which it was collected. For example, account information may be retained while your account remains active, booking records may be retained for customer support, accounting, or legal purposes, and transaction records may be retained to comply with financial and tax regulations.

When your information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our internal policies and applicable laws. In certain cases, we may retain limited information for a longer period if required by law or if necessary to establish, exercise, or defend legal claims.

13. Your Rights and Choices

Saral Pooja believes that you should have control over your personal information. Depending on applicable law and the nature of your request, you may have certain rights regarding the information we hold about you.

You may review and update certain personal information directly through your account. If any information is inaccurate or outdated, we encourage you to correct it so that we can continue to provide our Services effectively.

You may also request access to the personal information that we maintain about you, subject to applicable legal requirements and reasonable verification of your identity.

If you believe that any information we hold is incorrect, incomplete, or no longer relevant, you may request that it be corrected or updated. We will make reasonable efforts to process such requests within a reasonable period, unless we are legally required to retain the information in its existing form.

You may request the deletion of your account and associated personal information by following the account deletion process available within the Platform or by contacting our customer support. Certain information may continue to be retained after account deletion where required by law, for fraud prevention, dispute resolution, financial reporting, or other legitimate business purposes.

If you no longer wish to receive promotional emails, SMS messages, or push notifications, you may unsubscribe using the instructions provided in those communications or update your notification preferences within the Platform. Please note that even if you opt out of promotional communications, we may still send important service-related messages, such as booking confirmations, payment receipts, security alerts, and policy updates.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal. Please note that withdrawing consent for certain types of processing may limit your ability to use specific features or services.

If you have concerns about how your personal information is handled, you may contact us using the details provided in this Privacy Policy. We will make reasonable efforts to address your concerns promptly and fairly.

14. Children's Privacy

Saral Pooja is intended for use by individuals who are legally capable of entering into a binding agreement under applicable law. We do not knowingly collect personal information directly from children without the involvement or consent of a parent or legal guardian where such consent is required by law.

If we become aware that personal information has been collected from a child in violation of applicable legal requirements, we will take reasonable steps to delete that information as soon as practicable.

Parents or guardians who believe that a child has provided personal information to Saral Pooja without appropriate authorization may contact our customer support so that we can review the matter and take appropriate action.

15. Marketing Communications

Saral Pooja may send you updates about new services, special offers, festival campaigns, devotional content, reminders, referral programs, and other promotional communications through SMS, email, WhatsApp, push notifications, or other approved communication channels.

Where required by applicable law, we will send promotional communications only after obtaining your consent. You may choose to stop receiving promotional messages at any time by using the unsubscribe option available in the communication, changing your notification preferences within the Platform, or contacting our customer support.

Please note that even if you choose not to receive promotional communications, we may still send important service-related messages. These may include account verification, booking confirmations, payment receipts, refund updates, appointment reminders, security notifications, customer support responses, and updates to our legal policies. These communications are necessary for providing our Services and cannot always be disabled.

16. Account Deletion

You may delete your Saral Pooja account at any time through the account settings within the Platform, if that feature is available, or by submitting a request to our customer support team.

After receiving your request, we will verify your identity to protect your account from unauthorized deletion. Once verification is completed, we will begin processing your request within a reasonable period.

Deleting your account will generally remove your profile and prevent future access to the Platform using that account. However, some information may continue to be retained where required by applicable law or for legitimate business purposes. This may include transaction records, invoices, payment history, tax records, dispute-related information, fraud prevention records, and information required to comply with legal or regulatory obligations.

If you wish to use Saral Pooja again after your account has been deleted, you may need to create a new account and complete the registration process again.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal requirements, or regulatory obligations.

Whenever we make significant changes, we will update the "Last Updated" date displayed at the beginning of this Policy. Where required by law, we may also notify you through the Platform, email, SMS, push notification, or any other appropriate communication channel.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Platform after the revised Privacy Policy becomes effective will constitute your acceptance of the updated Policy.

18. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute, claim, or legal proceeding arising out of or relating to this Privacy Policy, the collection or processing of personal information, or the use of the Saral Pooja Platform shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the location of Saral Pooja's registered office, unless otherwise required by applicable law.

Nothing in this Privacy Policy limits any rights that users may have under applicable data protection or consumer protection laws.

19. Grievance Redressal

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or the way your personal information is handled, you may contact our customer support team. We are committed to reviewing all genuine privacy-related concerns fairly and responding within a reasonable time.

Where required under applicable law, Saral Pooja may appoint a Grievance Officer to address privacy-related matters. The details of the Grievance Officer will be published on the Platform once appointed or updated.

20. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, you may contact us using the details below:

Saral Pooja
Customer Support: +91 70420 64094
Email: saralpooja.info@gmail.com
Registered Office: Dabri, Dwarka, New delhi- 110045, India

We will make reasonable efforts to respond to your queries and requests as quickly as possible.

21. Final Statement

Your trust is important to us, and we appreciate the opportunity to serve you through the Saral Pooja Platform. We are committed to handling your personal information responsibly, transparently, and securely while continuously improving our Services.

By accessing or using Saral Pooja, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and sharing of your information as described herein.

Thank you for choosing Saral Pooja.